Detailed Delivery Check List
- Check the exterior and interior of the Forno Nardona crate for damage.
- Is there any visible damage to the crate exterior? Or to the pallet?
- How about the Shock Sensors?
If the Shock Sensor is RED, this indicates rough handling. If it is MISSING, or if there is visible damage to the crate, take pictures and make a note on the Bill of Lading (BOL).
- Is there any visible damage to the interior?
- YOU MUST INSPECT THE CRATE AND CONTENTS.
AT A MINIMUM, PEEK INTO THE CRATE. Most drivers are NOT going to wait for you to open the crate, so at a minimum you must peek into the crate from the top. You may want to have a step stool handy for this. And add a note on the BOL before signing and document with photos.
- NOTATE ANY DAMAGE ON THE DELIVERY FORM AND THEN SIGN IT.
- If there is no visible exterior damage, then WRITE: NO VISIBLE DAMAGE TO CRATE AND CONTENTS BUT ANY “CONCEALED” DAMAGE IS UNKNOWN AT TIME OF DELIVERY. This is very important.
- But if there is damage, then please note the damage on the delivery invoice and take photos. If a replacement part is required, then we will ship you one right away.
- And if the damage appears to be more than cosmetic, then REFUSE DELIVERY.
If the visible damage appears to be cosmetic, i.e., a tile missing or a scratch to the stucco, then accept delivery notating the damage and noting “CONCEALED DAMAGE UNKNOWN AT TIME OF DELIVERY,” unless the driver has allowed you time to fully inspect the interior of the oven dome.
- You must fully inspect the interior of the crate within 3 days and report to Forno Nardona any CONCEALED damage. For ease, please click here to go to our contact page.
FAILURE TO PERFORM THESE STEPS, MAY JEOPARDIZE YOUR CLAIM AGAINST THE SHIPPER and DELAY any replacement oven if the damage is unrepairable.